Stop Churn Before It Happens
Our AI continuously monitors customer health signals, predicts churn risk weeks in advance, and automatically triggers personalized retention plays — so your team saves accounts instead of reacting to cancellations.
By the Time You Know a Customer is Leaving, It's Already Too Late
Most companies discover churn after the cancellation email arrives. The signals — declining usage, unanswered QBRs, support ticket spikes — were there weeks earlier. Without AI monitoring every account 24/7, your team can't catch them all.
- CSMs manage too many accounts to monitor individual health signals manually
- Churn data lives in CRM, support, billing, and product systems with no unified view
- Reactive retention conversations happen too late, after sentiment has already soured
- No consistent playbook for different churn risk profiles — every CSM handles it differently
Common Challenges We Solve
CSMs manage too many accounts to monitor individual health signals manually
Churn data lives in CRM, support, billing, and product systems with no unified view
Reactive retention conversations happen too late, after sentiment has already soured
No consistent playbook for different churn risk profiles — every CSM handles it differently
AI That Watches Every Account So Your Team Doesn't Have To
We integrate with your CRM, product analytics, support system, and billing data to build a real-time health score for every customer. When risk is detected, automated workflows trigger the right playbook — escalation, outreach, incentive, or executive touch.
AI Health Scoring
Real-time composite health scores for every account, synthesizing usage, support, NPS, billing, and engagement signals.
Churn Prediction Engine
Machine learning models trained on your historical churn data to predict which accounts will cancel in the next 30, 60, and 90 days.
Automated Retention Playbooks
When risk is detected, automated workflows trigger the right intervention — executive outreach, feature education, discounts, or QBR scheduling.
CRM & Support Integration
Native integrations with Salesforce, HubSpot, Zendesk, Intercom, and product analytics tools for a unified customer view.
CSM Prioritization
Daily AI-ranked task lists that tell each CSM exactly which accounts to call, in what order, and what to say.
Expansion Opportunity Identification
Identify healthy accounts primed for upsell or expansion and trigger automated nurture campaigns at the right moment.
Data-Driven Performance
Our clients see measurable improvements across key business metrics.
How Much Revenue Is Churn Costing You?
A 5% reduction in churn can increase profitability by 25-95%. Let us show you what AI-powered retention could mean for your business.